Quality commitment

Quality Statement

We recognise that the maintenance of defined quality standards in all aspects of performance is critical to your satisfaction as a customer. We are therefore proud that our operations have achieved the internationally recognised ISO9001 management standards.

As part of our total quality approach we invest as appropriate in all areas of our business including equipment, services and people to provide you with outstanding quality print solutions at the very best value for money.

• Customer-Focussed
  Our responsive and experienced staff are on hand to ensure that your requirements are fully understood and satisfied. Our ultimate aim is to exceed your expectations at all times in times of turnaround times, service, reliability, quality and value.
• Machinery and Equipment
  We continually invest in the latest digital print technology and equipment to help you produce the most impactful and cost efficient promotional and marketing material to meet your deadlines, no matter how short.
• Quality Management System
  Our Quality Management System in summary, encompasses every aspect of our business and aims to maximise satisfaction and minimise waste as far as possible.

Quality commitment

We are 100% committed to total customer satisfaction. Therefore in the unlikely event that you are not completely satisfied with your print order we will replace the order in full within 7 working days. If you are unhappy with any aspect of your print order please call 0191 232 5454.